Ember & Co – Bringing order to recruitment and compliance
Our client's thoughts
“Our Outsourcerer gave us structure without adding complexity. I trust the process now, and new hires actually know what to expect.”
– Joanna Smith, Founder, Ember & Co
Introduction
Ember & Co is a boutique consultancy based in Manchester. As the team expanded, the founder found it increasingly difficult to manage hiring admin, onboarding, and compliance without formal HR support.
The challenge
The business was growing quickly, but recruitment tasks were unstructured and documentation was falling through the cracks. Interview coordination, offer letters, and employee onboarding were being handled inconsistently across departments. There was no central system to manage employee records or track leave.
The solution
We placed a HR & Recruitment Coordinator with experience in small business operations. The Outsourcerer introduced a structured hiring process, created onboarding templates, and took over all candidate communication. They also implemented a leave tracking system and ensured all staff files were securely stored and updated.
The outcome
Ember & Co gained a reliable, professional HR process that took pressure off the founder and gave new hires a better experience. Recruitment is now handled with clarity and speed, and internal confidence in HR documentation has improved. The business no longer risks delays or errors due to missed steps.
If you’re seeking to enhance your online presence and drive growth, consider exploring how the professional and adaptive services of Outsourcery can support your journey. Reach out today and start exploring the benefits to your business.
