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Talent
Whether you require a project-specific specialist, a remote team to handle continuous tasks, or a highly skilled digital professional to fulfil a specific role – we provide you with what you need, exactly when you need it. Our talented pool of professionals consists of virtual assistants, digital marketing and social media experts, digital marketing specialists skilled in paid media and email marketing, graphic designers, and more. We also have a fully equipped and highly trained web team to assist you with your website, from conception to launch, maintenance and SEO optimisation.
No, all our staff are full-time employees. As well as hiring the best, we invest in continued learning and development, ensuring your virtual team member is up to speed with the latest tools and trends.
Outsourcery is a fully distributed business, with the team working remotely and spread between the UK and South Africa.
Subscription
When hiring an Outsourcery virtual team member, you get access to highly skilled specialists in various fields without the commitment of long-term contracts. You also have the added benefit of saving on office expenses, employee benefits, and other overhead costs. With Outsourcery, you only pay for the actual hours your virtual team member works using precise time tracking. This makes outsourcing a practical and cost-effective solution.
We offer various affordable packages on a flexible monthly subscription basis that can be tailored to suit your specific requirements. You buy a specific number of hours to be used during the month to complete the various tasks you need assistance with. Whether you need 20 hours of social media management or a full-time person at 160+ hours per month, we can help.
“4 easy steps:
1. Tell us what problems need solving.
2. Get matched with a virtual team member with the right skills and experience to support you.
3. Start working with your new virtual team member in as little as 24 hours.
4. Enjoy stress-free, cost-effective productivity!”
We’ll take the time required to understand your needs and the skillsets required to ensure high-quality service delivery. In doing so, we can match you with a member of our team who has the right skills and experience to support you. If we do not have a virtual team member on hand, we will recruit from our fully vetted candidates that fit your needs. Our sales team will send you portfolios of the available candidates, and you will then choose who you would like to work with. We’ll arrange a call to meet your new virtual team member so your stress-free productivity can begin.
The availability of your virtual team member depends on your total plan size. Most of our staff work across multiple plans and structure their days very strategically to accommodate work to meet the appropriate deadlines. If you need access to your virtual team member all day, we suggest going for a full-time (160 hour) plan.
Yes, multiple virtual team members can work on your plan depending on the skill sets needed.
Your virtual team member will proactively assist in additional areas to ensure they’re maximising your hours. Hours do not roll over, but you can upgrade or downgrade your plan anytime. It is important that you and your virtual team member manage your hours well, so you get the most out of your monthly plan.
As part of your subscription, we ensure you always have coverage if your virtual team member is unavailable, whether sick or on planned leave. We have a system to match the skill sets needed with one of our other virtual team members to ensure continuous efficiency and no break in service delivery.
Payment / billing
Your subscription renews automatically every month on the same date you started. Your subscription fees are due seven days before your plan’s monthly renewal date.
Payment can be made via Stripe, credit or debit card or Direct Debit. The specific payment details for any additional services will be included in your quote.
You can upgrade (add additional hours) your plan at any time. The upgrade will be activated immediately upon receiving payment for additional hours. You can request an upgrade with your account manager or client services.
You may downgrade or terminate your subscription upon providing one month’s prior written notice. The notice period shall commence from the start of the following month’s subscription date.
Your notice period is one calendar month, which shall commence from the start of the following month’s subscription date. For example, if the Monthly Commencement Date is the 10th day of each calendar month and you provide us with notice of termination on the 2nd day of June, the notice will take effect and your subscription will only terminate on the 10th day of July.
Service & support
We understand that your and your business needs can change, which is why you are entitled to a talent swap. You can contact client services to activate the talent swap solution. We will then get to work on matching you with another virtual team member with the needed skills to take over your plan immediately to ensure no break in service delivery and continuous quality service.
Virtual Assistants
Outsourcery’s Virtual Assistants can manage a wide range of tasks, from inbox management, scheduling, and travel planning to research, data entry, and customer support. Their flexible skill sets allow them to provide both administrative and personal assistance.
Outsourcing to a Virtual Assistant from Outsourcery saves you time, reduces operational costs, and provides you with high-quality support without the need for a full-time hire. Our VAs are highly skilled in streamlining processes and handling routine tasks, freeing up your time for more strategic business activities.
Yes, Outsourcery’s Virtual Assistants work across various time zones, ensuring your tasks are completed regardless of your location. This flexibility allows for round-the-clock support, improving efficiency and responsiveness.
A wide range of industries, including healthcare, legal, real estate, and e-commerce, can benefit from Outsourcery’s Virtual Assistants. Their adaptable skills make them valuable assets in managing day-to-day operations for businesses of all sizes.
Yes, confidentiality and professionalism are central to Outsourcery’s services. Our Virtual Assistants adhere to strict privacy and data security protocols to ensure your sensitive information is managed securely and appropriately and Outsourcery is GDPR compliant.
Absolutely. Outsourcery’s Virtual Assistants are experts at managing your schedule, handling all aspects of appointment booking, rescheduling, and reminders, ensuring you never miss a meeting.
Our Virtual Assistants are proficient in a variety of tools like Microsoft Office, Google Workspace, Asana, Slack, and Trello, enabling them to work efficiently and communicate effectively with you and your team.
You can easily communicate with Outsourcery’s Virtual Assistants via email, messaging apps (Slack, Microsoft Teams), or video conferencing tools (Teams, Zoom, Skype), depending on your preferences.
Yes, in addition to business-related tasks, Outsourcery’s Virtual Assistants can manage personal tasks such as booking holidays, event planning, and making reservations, helping you maintain a work-life balance.
Business Assistant
Outsourcery’s Business Assistants provide executive support, manage your calendar, coordinate projects, and handle high-level administrative tasks. Their skills extend to customer service, reporting, sales support, HR support and many more day-to-day business activities.
Outsourcing to a Business Assistant from Outsourcery offers a cost-effective and flexible solution to executive support. Our assistants are highly skilled and experienced, ensuring you receive top-tier service without the need for in-house hires.
By managing time-consuming tasks like scheduling, correspondence, and project coordination, Outsourcery’s Business Assistants free up your time, allowing you to focus on strategic decision-making and growing your business.
Yes, our Business Assistants are proficient in project management. They can coordinate teams, track deadlines, and ensure tasks are completed on time, making them invaluable for businesses looking to stay on track and meet their goals.
Outsourcery’s Business Assistants provide clear, timely communication, keeping you informed and up to date on all relevant matters. You can communicate via email, phone, or video conferencing, depending on your preferences.
Yes, our Business Assistants can handle invoicing, budgeting, and expense tracking, ensuring your financials are managed efficiently and accurately, so you stay on top of your business’s finances.
Absolutely. Outsourcery’s Business Assistants are skilled at coordinating with various team members and departments, ensuring smooth communication and collaboration across your organisation.
From startups to established corporations, Outsourcery’s Business Assistants serve businesses across industries, including finance, healthcare, tech, and law, offering bespoke support tailored to each sector’s unique needs.
Yes, flexibility is one of the key benefits of hiring a Business Assistant through Outsourcery. Our assistants adapt to your working hours, ensuring they’re available when you need them, even across different time zones.
While both roles provide valuable support, a Business Assistant typically handles higher-level administrative and executive tasks, such as project management, while a Virtual Assistant may focus more on day-to-day administrative tasks. Outsourcery’s Business Assistants are suited for executives and business leaders needing comprehensive business support.
Social media manager
A Social Media Manager at Outsourcery manages every aspect of your social media presence, from content creation to engagement and performance tracking. We tailor content to align with your brand’s tone and goals, driving consistent growth and engagement across platforms like Facebook, Instagram, LinkedIn, and Twitter.
Outsourcing your social media management to Outsourcery allows you to work with experienced professionals at a fraction of the cost of in-house hiring. Our Social Media Managers offer flexibility, creative expertise, and data-driven strategies that enhance your brand’s visibility while giving you more time to focus on your business.
Yes, our Social Media Managers at Outsourcery develop bespoke content tailored to your brand’s voice and objectives. From eye-catching graphics to compelling video and copy, we craft posts that resonate with your audience and drive engagement.
This depends on your business’s unique needs. At Outsourcery, our Social Media Managers ensure your profiles are updated consistently with engaging, timely content, typically posting multiple times per week to maintain a strong presence.
Outsourcery’s Social Media Managers are well-versed in managing accounts across all major platforms, including Facebook, Instagram, LinkedIn, Twitter, and TikTok, ensuring your brand remains relevant and connected to your audience.
Our Social Media Managers track metrics such as engagement rates, follower growth, reach, and conversions. We use these insights to refine your social media strategy, ensuring it continues to align with your business goals and deliver measurable results.
Yes, our Social Media Managers at Outsourcery have access to skilled paid media specialists that supports in creating and managing paid social media campaigns. Whether it’s boosting posts or running targeted ads, we help maximise your budget and ensure your brand reaches the right audience.
Definitely. Outsourcery’s Social Media Managers actively engage with your followers by responding to comments, messages, and mentions, fostering a community around your brand and enhancing customer satisfaction.
Yes, our Social Media Managers work closely with your broader marketing strategy, ensuring that social media efforts complement other digital marketing activities, creating a unified and impactful approach.
Outsourcing social media management to Outsourcery provides you with expert knowledge, consistent posting, creative content, and comprehensive reporting, all at an affordable cost. This allows you to focus on growing your business while leaving your online presence in capable hands.
Digital marketing manager
A Digital Marketing Manager creates and implements strategies to improve your online presence across multiple channels, such as SEO, paid media, and content marketing. At Outsourcery, our Digital Marketing Managers bring deep expertise in digital advertising, social media campaigns, and performance analytics, helping you reach your target audience effectively and increase conversions.
Outsourcing to a remote Digital Marketing Manager at Outsourcery gives you access to seasoned professionals without the overheads of hiring full-time, in-house staff. You benefit from flexibility, expert insights, and a broader range of skills that include PPC management, SEO strategy, and performance tracking – all tailored to your business needs.
Yes, Outsourcery’s Digital Marketing Managers can seamlessly align your social media strategy with your broader marketing goals. From creating content calendars to executing paid campaigns, we ensure your brand maintains a strong, consistent online presence that drives engagement and conversions.
Nearly every industry can benefit from digital marketing expertise. Outsourcery’s Digital Marketing Managers have experience across various sectors, including e-commerce, healthcare, and financial services, tailoring strategies that meet your business’s specific goals and challenges.
Our Digital Marketing Managers at Outsourcery track performance through key metrics like website traffic, lead generation, conversion rates, and ROI. We use tools like Google Analytics and AgoraPulse to provide transparent reporting and actionable insights to refine and optimise your campaigns.
Outsourcery’s Digital Marketing Managers use industry-leading tools like SEMrush, Mailchimp, Google Ads, and social media analytics platforms to ensure every campaign is data-driven, results-focused, and aligned with your business objectives.
Depending on the campaign, you can start seeing early improvements in traffic and engagement within 3 to 6 months. Outsourcery’s team ensures continuous monitoring and optimisation to maximise long-term results and return on investment.
Yes, by becomming a client with Outsourcery you have access to multiple marketing specialists including PPC specialists. They craft targeted pay-per-click campaigns that drive traffic, optimise ad spend, and deliver measurable returns, all while ensuring your ads reach the right audience.
Absolutely. By becomming a client with Outsourcery you have access to multiple marketing specialists including SEO specialists. Outsourcery’s experts focus on both on-page and off-page SEO strategies to improve your search rankings, increase visibility, and attract qualified traffic to your website.
By outsourcing to Outsourcery, you gain access to a team of experienced marketing specialists without the costs and commitments of an in-house team hire. You also benefit from a wider skill set, flexible work arrangements, and a results-oriented approach that adapts to your evolving business needs.
