Free up your time and grow your business

with a virtual assistant

From managing your inbox and diary to customer service, sales support, and more, a virtual assistant is a helping hand who lightens the load in every area of your life and business.

The experts and expertise you need to succeed

In a world where time is precious, a Virtual Assistant is your partner in both personal and business affairs, freeing you to focus on what matters. They bring top-notch skills to tackle everyday tasks and specialised projects alike helping you cut costs, scale operations, and achieve a better work-life balance. Say goodbye to overwhelm and hello to seamless support!

How we can help:

The Virtual Assistant playbook

Outsourcery CEO, James Rose-Townsend discusses how you can set yourself up for success with your Virtual Assistant.

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An introduction to virtual assistants for entrepreneurs & small businesses

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How to choose the right virtual assistant for your business needs

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How to leverage your va for optimal business growth and efficiency

Excellent Google rating

Based on 143 reviews
Richard Grant
Richard Grant
2 days ago

Outsourcery’s financial specialist provided the clarity and insights we needed. Their reports and presentations have been invaluable in guiding our strategic decisions.

Anna Morgan
Anna Morgan
1 day ago

Outsourcery’s CRM specialist turned our data into a goldmine of insights. We’re now making smarter decisions that resonate with our customers.

Chloe Spencer
Chloe Spencer
5 day ago

Outsourcery’s CRM specialist helped us take control of our campaigns. The automation and insights we gained have been game-changers for our marketing strategy.

David Moruno
David Munro
2 weeks ago

Outsourcery’s CRM specialist brought a new level of personalisation to our customer interactions. The results speak for themselves—we’ve never been closer to our customers.

Mark Davies
Mark Davies
1 month ago

Outsourcery’s business assistant revolutionised our CRM management. Their attention to detail and proactive approach improved our client relationships significantly.

Sarah Roberts
Sarah Roberts
1 week ago

Outsourcery transformed our onboarding process. Their expertise ensured our new hires were well-prepared and confident from day one.

Emma Johnson
Emma Johnson
2 weeks ago

Outsourcery’s payroll specialist streamlined our payroll process, making it more efficient and error-free. Our staff are happier, and we’re fully compliant.

Laura Green 1
Laura Green
2 weeks ago

Outsourcery’s business assistant provided the sales support we needed to manage our growth. Their proactive approach and dedication were key to our success.

James Wilson
James Wilson
1 week ago

Outsourcery’s business assistant significantly improved our sales support operations. Their meticulous approach and dedication were key to enhancing our client engagement.

Damian Stone
Damian Stone
2 days ago

Outsourcery’s business assistant enhanced CloudBiz Solutions’ sales support, leading to increased lead conversions and sales efficiency.

David Emmerson
David Emmerson
3 weeks ago

Outsourcery’s virtual assistant has been a game-changer for our customer support. Their expertise and dedication have significantly improved our response times and customer satisfaction.

Emily Hayes
Emily Hayes
3 days ago

Outsourcery’s business assistant has been instrumental in managing our customer service needs. Their proactive approach and attention to detail have significantly improved our customer experience.

Emma Lewis
Emma Lewis
2 months ago

Outsourcery’s business assistant transformed our social media strategy. Their creative approach and dedication were key to our online growth

Jack Thompson
Jack Thompson
2 months ago

Outsourcery’s business assistant seamlessly integrated into our customer service operations. The efficiency and professionalism brought by the assistant were instrumental in managing our growth.

Richard Clarke
Richard Clarke
2 months ago

Outsourcery’s business assistant provided the sales support we needed to scale effectively. Their proactive approach and dedication were crucial to our success.

Laura Mitchell
Laura Mitchell
2 months ago

Outsourcery’s business assistant streamlined our bookkeeping processes. Their meticulous approach and attention to detail made a significant difference.

Sarah Patel
Sarah Patel
2 months ago

The support from Outsourcery’s business assistant has been transformative. It allowed us to handle HR tasks more efficiently, enabling our team to focus on growth.

Emily Roodt (1)
Emily Roodt
3 days ago

Skilled staff offering unparalleled sales support. They tackle complex projects with ease and deliver consistently high-quality results.

Adam Johnston
Adam Johnston
2 days ago

We’ve been using Outsourcery’s virtual assistant services for over a year and they’ve been a great support for our business. Always available when needed.

Emily Carter
Emily Carter
1 week ago

Outsourcery has provided us with a VA who is a perfect fit for our team. Prompt, professional, and always willing to go the extra mile. Exceptional service!

Why work with a Virtual Assistant?

Simplify your life and refocus your time:

Your virtual assistant will handle household tasks, travel plans, and personal errands, giving you more time for what truly matters.

Streamline schedules and communications:

With diary and inbox management, and efficient handling of customer queries, your assistant ensures you maintain strong client relationships.

Optimise research and CRM management:

From thorough research to managing CRM systems, your assistant keeps you well-informed and ensures your customer data is accurate and up-to-date.

Enhance HR and operational support:

Your assistant will manage recruitment, onboarding, and employee records, ensuring smooth HR operations and freeing up your team’s time for key tasks.

Boost online presence and sales:

They’ll build a strong online footprint through social media engagement, assist in lead generation, and support sales follow-ups, so your brand and sales efforts shine.

Support financial accuracy:

With precise bookkeeping, invoice processing, and expense tracking, your assistant provides clear financial insights to help your business thrive.

Meet some of our Outsourcerers

Melissa Kistan

Melissa Kistan is a hardworking virtual assistant with 14 years of experience. She specialises in bookkeeping and is a valuable asset in various industries such as finance, law, and property & construction.

Melissa thrives under pressure, consistently delivering results with her strong problem-solving skills and strategic planning abilities. Her expertise also includes data capturing, customer service, travel management, and research, showcasing her versatility and dedication to excellence.

Marlene Jacobs

Marlene is a seasoned Virtual Assistant with 11 years of experience and is known for her diverse skill set, including exceptional planning, organisation, and time management. Her ability to build strong working relationships makes her a valued and respected member of any team.

Marlene’s industry experience spans automotive, finance, and logistics, with skills in operational finance, vendor control, diary management, social media, research, administration, travel administration, and accounting.

Lisa San Giorgio

Lisa San Giorgio is a seasoned Virtual Assistant with 30 years of experience, specialising in accounting and finance. Lisa is a highly driven and independent professional, known for her strong work ethic and commitment to meeting deadlines.

With industry experience in finance, marketing, and branding, Lisa's expertise includes bookkeeping, VAT returns, financial statements, management accounting, and executive assistance. She excels in communication, time management, and working independently.

Liesel Sonnekus

Liesel is a virtual assistant with 13 years of experience, specialising in office support and administration. She has worked with clients from diverse industries, continually expanding her skill set and adapting to new challenges. 

Her industry experience includes consultants and coaching, NGOs, and transport. Liesel's expertise covers project administration, CRM, research, lead prospecting, email and diary management, proofreading, finance administration, and travel management.

Gayann Buys

Gayann is a seasoned virtual assistant with 22 years of experience. Known for her diligence and drive, Gayann excels in improving operations and ensuring success across various ventures.

Her adaptable nature makes her a versatile professional skilled in planning, organising, and structuring. With industry experience in real estate, retail, and education, she is proficient in email and diary management, travel administration, and implementing automated solutions.

Carmen Fernandez

Carmen is a virtual assistant with 23 years of experience, and she is known for her exceptional organisational skills. She excels in communication, administrative abilities, multitasking and time management.

Her industry experience spans finance, travel, and hospitality with expertise including executive assistance, diary management, bookkeeping, research, and proficiency in Microsoft Office, making her an invaluable asset in any professional setting.

Carlise Hart

Carlise is a dedicated virtual assistant with 9 years of experience and a strong background in sales and numbers. Known for her efficiency and commitment, she thrives in both individual and team settings, always delivering high-quality work.

Her industry experience spans consultants and coaching, finance, health and wellness, marketing agencies, parenting and kids, recruitment, retail, travel and hospitality, and payroll. Proficient in multiple major operating programs, Carlise is a versatile professional ready to go the extra mile.

Caryl Wright

Caryl is a virtual assistant with 8 years of experience and a degree in Hospitality Management. Her background includes working in hotels in South Africa and the USA, as well as in retail, where she honed her skills in customer interactions and meeting diverse expectations.

Caryl has industry experience across art and design, education, finance, gaming, IT and tech, marketing agencies, property and construction, and retail, making her adept at handling a wide range of administrative tasks.

Jacqui Doig

Jacqui is a seasoned virtual assistant with 9 years of experience, specialising in providing high-level administrative support to executives. She is a well-organised office administrator with a high level of computer literacy, having worked with various CRM programs over the years.

Her industry experience includes media and entertainment, NGOs, parenting and kids, property and construction, and travel and hospitality. Jacqui's expertise spans diary and calendar management, office administration, bookkeeping, and social media management, to name a few.

Jaclyn Love

Jaclyn is a dedicated virtual assistant with 11 years of experience, who thrives on working with people and providing exceptional service. She has a strong background in sales administration, data capturing and handling, and client services.

Jaclyn is a versatile professional, equally comfortable working as part of a team or independently. Her industry experience includes automotive, eCommerce, fashion and beauty, and recruitment, with skills in social media management, executive assistance, customer service, and sales administration.

Atrayah Janhe

Atrayah is a multi-faceted professional with over 25 years of experience spanning military, politics, entrepreneurship, and high-level support roles. She excels in communication, administration, and customer service.

Atrayah is known for being resourceful, organised, and personable. She specialises in supporting entrepreneurs, professionals, and high-profile individuals as a significant highlight of her career was serving as Archbishop Desmond Tutu's personal assistant for five years.

Angela Weiderman

Angela is a seasoned professional with over 30 years of experience. Angela excels in providing personalised, detail-oriented service to clients, ensuring high standards through her commitment to attention to detail and swift turnaround times.

Her expertise extends to managing diversity marks for schools, researching travel destinations, handling backend website work, and managing diaries and meetings. Angela thrives in the flexibility of remote work, consistently delivering exceptional results across all fields.

What seniority level do you need?

Not all our clients’ needs are equal. We’ll make sure to match you with someone who has the right level of skills experience to help you win!

Associate

Experts in managing day-to-day tasks from managing schedules and emails to research, data entry, general administrative tasks and more. Eliminate your everyday to-do list by delegating the basics and prioritising what truly matters to you.

Senior

Skilled professionals who excel in day-to-day support as well as specialised roles such as customer support, sales, bookkeeping, marketing and more. They thrive in complex environments with creative and decision-making responsibilities.

Executive

Highly skilled and versatile Outsourcerers providing full support across your operations, from research and decision-making to team management, all while handling daily tasks. They are ideal for complex roles with multiple responsibilities.

Companies our Outsourcerers have worked for

Certified virtual excellence you can trust

All our virtual assistants are IARSP certified. This certification requirement ensures you get top-tier talent with a track record of high performance and access to continuous training. GDPR compliance and professional indemnity are also mandatory.

A selection of stories from our 2,000+ clients over the years.

Enhancing Financial Reporting for Global Trade Enterprises
Improving Cash Flow for Apex Construction Ltd
Enhancing Customer Insights for Global Health Products
Streamlining Campaign Management for Urban Outfitters
Transforming Customer Engagement for EcoEnergy Solutions
Prime Properties
Streamlining Sales Support for Prime Properties
FinServe Advisors
Enhancing Sales Support for FinServe Advisors
CloudBiz
Boosting Sales Support for CloudBiz
Techsonic
Elevating customer service for Techsonic
BlissBox
Improving Customer Service for BlissBox
Green Leaf Grocer
Enhancing Customer Service for Green Leaf Grocers
Elite Consultancy
CRM optimisation for a consultancy firm
Innovatech Solutions
Efficient HR support
Creative Minds
Streamlining Bookkeeping for a creative agency
Streamline Software
Sales support for a SaaS company
Customer service for a growing Ecommerce company
Boosting social media for a retail brand
west london business
Virtual Assistant support for West London Business’ CEO
Meet Rachel Hughes, Director of Surbon Consulting
Cultivating Success – Storm’s Edge Therapy’s Journey with Outsourcery

Are you juggling too much?

As an entrepreneur, balancing your workload is critical to your success and well-being.

Take our quick 9-question quiz to discover how your work-life balance measures up and get tailored tips to improve it.

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48 Hr Onboarding
Native English & timezone compatibility
Guaranteed Quality Match
Zero HR responsibilities
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