CloudBiz Solutions – Scaling sales support for a fast-growing SaaS business

Our client's thoughts

"Outsourcery's business assistant provided the sales support we needed to scale effectively. Their proactive approach and dedication were crucial to our success." – Damian Stone, Sales Director, CloudBiz Solutions

Business snapshot

CloudBiz Solutions is a Manchester-based SaaS provider delivering cloud-based business management tools to B2B clients. As demand surged, the team needed reliable sales support to maintain momentum and keep leads moving through the pipeline.

The challenge

The sales team at CloudBiz was struggling to stay on top of lead follow-ups, lead tracking, and reporting. Without proper support, conversion opportunities were being missed and efficiency was slipping.

The solution

Outsourcery placed a Sales Support Specialist who integrated seamlessly with CloudBiz’s team. The specialist focused on lead generation, follow-up scheduling, and preparing clear, data-driven sales reports to support the team’s closing efforts.

The outcome

CloudBiz Solutions achieved a 30% improvement in lead conversion rates and cut follow-up times by 40%. This uplift in efficiency contributed to a 20% increase in overall sales within six months.
If your business is hitting capacity limits, the answer isn’t more pressure on your team.
It’s the right people, in the right roles, at the right time. 
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