Storm’s Edge Therapy – Streamlining operations to support growth and clinical focus
Our client's thoughts
“We needed someone reliable, who could take ownership and just get things done. Lauren is that person. She’s efficient, proactive, and has truly become part of our team.”
– Kael James, Founder, Storm’s Edge Therapy
Introduction
Storm’s Edge Therapy, founded by Clinical Psychologist Kael, offers a personalised and inclusive approach to psychological therapy and coaching. With a growing client base and an evolving business structure, the clinic needed support to manage operations and streamline financial admin, without losing focus on its mission.
The challenge
As the clinic transitioned from a sole trader to a limited company, financial and operational tasks multiplied. The team needed to switch from FreshBooks to Xero, manage insurance claims, collect payments, and reconcile transactions, all while continuing to deliver high-quality therapy. The admin load was becoming unsustainable and pulling focus away from core client work.
The solution
Outsourcery placed a Finance Administrator, Lauren, to take full ownership of Storm’s Edge Therapy’s financial admin. She managed the transition to Xero, oversaw reconciliation and month-end reporting, and handled daily tasks like scheduling, insurance claims, and debt collection. Lauren also supported the business setup, helped onboard new therapists, and ensured seamless continuity across all support functions.
The outcome
With Outsourcery embedded, Storm’s Edge Therapy reduced admin pressure and achieved thousands in annual savings. Kael now spends more time on clinical innovation, blogging, and programme development. Admin runs smoothly in the background, with full trust in Lauren’s capabilities and commitment.
If you’re seeking to enhance your online presence and drive growth, consider exploring how the professional and adaptive services of Outsourcery can support your journey. Reach out today and start exploring the benefits to your business.
