Prime Properties – Streamlined sales support for a luxury estate agency

Our client's thoughts

"Outsourcery's business assistant provided the sales support we needed to manage our growth. Their proactive approach and dedication were key to our success." – Laura Green, Sales Manager, Prime Properties

Business snapshot

Prime Properties is a Birmingham-based real estate agency specialising in luxury homes. With a growing portfolio and expanding client base, they needed reliable sales support to maintain momentum and convert more leads into closed deals.

The challenge

Lead management and follow-ups were falling through the cracks. Without dedicated support, the sales team was struggling to keep up with prospecting, tracking enquiries, and preparing for client meetings. Missed opportunities were becoming more frequent.

The solution

Outsourcery placed a Sales Support Specialist to manage the front end of the sales pipeline. Tasks included lead generation, follow-up scheduling, CRM updates, and preparation of client presentations. This allowed the in-house team to focus on viewings and closing deals.

The outcome

Within six months, Prime Properties increased their lead conversion rate by 40% and reduced follow-up time by 35%. The business also saw a 30% boost in overall sales, attributing it to the improved pipeline management and customer experience.

If your business is hitting capacity limits, the answer isn’t more pressure on your team.
It’s the right people, in the right roles, at the right time.

Build a remote team that scales with you, without the cost, delay or risk of hiring locally.

Prime Properties – Streamlined sales support for a luxury estate agency

Our client's thoughts

Business snapshot

The challenge

The solution

The outcome

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Prime Properties – Streamlined sales support for a luxury estate agency

Our client's thoughts

Business snapshot

The challenge

The solution

The outcome

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