Surbon Consulting – Saving time and boosting productivity with consistent executive support
Our client's thoughts
“Liesel’s ability to find relevant information quickly and communicate clearly has been invaluable. What’s surprised me most is how easy it is to work with Outsourcery — it just works.”
– Rachel Hughes, Director, Surbon Consulting
Introduction
Surbon Consulting, led by Director Rachel Hughes, provides business development and sustainability consulting to companies in the public transport sector across the UK and the Middle East. As demand for her services grew, Rachel needed flexible but reliable support to help manage the admin-heavy side of her business.
The challenge
Rachel was spending too much time on repetitive tasks such as managing expenses, formatting documents, and conducting research. These tasks, while essential, were taking time away from high-impact work like business development, client acquisition, and strategy.
The solution
Outsourcery placed a Virtual Assistant, Liesel, to provide consistent, on-demand executive support. Initially focused on personal admin, the partnership evolved to include formal business support. Liesel now handles research, document formatting, presentation editing, and expense tracking — all with a high level of accuracy and speed.
The outcome
With dependable support in place, Rachel has redirected her energy to winning new business, attending industry events, and meeting key deadlines. Her productivity has increased, admin stress is down, and she now has more time to focus on strategy and growth.
If you’re seeking to enhance your online presence and drive growth, consider exploring how the professional and adaptive services of Outsourcery can support your journey. Reach out today and start exploring the benefits to your business.
