West London Business – Executive-level support that fuels growth
Our client's thoughts
“Babette is super friendly and emotionally intelligent. Both of these are critical in ensuring that the CEO’s office in a small non-profit runs smoothly. We’ve worked together for years, and the continuity and agility Outsourcery provides have been essential to our growth.”
– Victoria White, Executive Assistant to the CEO, West London Business
Introduction
West London Business (WLB) is a business leadership forum supporting economic growth and sustainability across the seven boroughs of the West London Alliance. As a non-profit with a bold mission and a small team, WLB needed reliable executive support to help their CEO stay focused and productive.
The challenge
WLB’s CEO, Andrew, was navigating a tightly packed schedule filled with governance duties, in-person meetings, research, and team coordination. The constant pressure of managing his diary and admin made it difficult to prioritise high-impact work and strategic goals. Without dedicated executive support, the team risked burnout and missed opportunities.
The solution
Outsourcery placed a Virtual Assistant, Babette, to act as a seamless extension of the CEO’s office. Her responsibilities include calendar and travel coordination, governance logistics, leave tracking, IT support, meeting minutes, LinkedIn event setup, Salesforce updates, and general team admin. Despite working remotely, she remains fully immersed in WLB’s operations and mission.
The outcome
With Babette’s support, Andrew reclaimed his focus and WLB saw significant results, including a threefold increase in turnover, reaching £1 million annually. Team operations are now more efficient, focus time is protected, and Babette has become a trusted and valued member of the leadership team.
If you’re seeking to enhance your online presence and drive growth, consider exploring how the professional and adaptive services of Outsourcery can support your journey. Reach out today and start exploring the benefits to your business.
