The Children’s Book Project – Scalable support for a growing charity

Our client's thoughts

“Tracy is exceptional. She is professional, efficient, flexible and committed. She’s been with us for almost four years and is truly part of the family here. The flexibility Outsourcery offers has made a huge difference to how we work.” – Liberty Harris, Director, The Children’s Book Project

Business snapshot

The Children’s Book Project is a volunteer-powered charity based in North Kensington, London, with regional hubs in Birmingham, Oxford and Leeds. Dedicated to tackling book poverty, the organisation has gifted over one million books to children across the UK and needed flexible, committed support to keep up with its growing operations.

The challenge

With increasing project demands and a small in-house team, the charity needed an experienced professional to take on a wide range of responsibilities. From systems building and volunteer coordination to resource planning and admin, they required someone proactive, reliable, and able to integrate seamlessly into their close-knit environment.

The solution

Outsourcery placed a part-time Operations Coordinator, Tracy, who quickly became a vital part of the team. She helped centralise systems, coordinated projects, covered key team functions, and facilitated knowledge transfer with volunteers. Tracy’s commitment, flexibility, and professionalism allowed the charity to deliver consistently, even during high-pressure terms.

The outcome

The Children’s Book Project has become more agile and responsive, with stronger systems and improved continuity. With Tracy's support, the charity has saved time, avoided recruitment and training costs, and improved internal efficiency. She continues to play a key role in enabling consistent, high-quality delivery across all locations.
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