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Hire top IT support specialist in SA

Same quality at 40% less

We’ve helped over 2,000 UK businesses keep their teams productive with reliable IT support specialists based in South Africa. From day-to-day troubleshooting to system access and user support, our hiring models give you dependable technical coverage without the cost of expanding internal IT headcount.
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“Since we added IT support specialist to our team our response times improved immediately and customer satisfaction climbed to new heights.”
Rachel Morgan, Operations Director, FinEdge

Challenge

As businesses scale, IT issues multiply. Without dedicated support, small technical problems quickly become productivity drains. Internal teams lose time, security risks increase, and employees become frustrated when support is slow or inconsistent.
  • Growing teams overwhelm internal or ad-hoc IT support
  • Downtime and access issues disrupt productivity across departments
  • Hiring full-time IT support locally is expensive and often unnecessary

Solution

We provide UK-aligned IT Support Specialists who handle frontline technical support and system administration. Whether fractional or full-time, they integrate into your environment and provide consistent, responsive support, while we manage employment, HR and compliance.
  • Reliable first-line support that reduces downtime and disruptions
  • Experienced professionals familiar with common business systems and tools
  • Scalable coverage without long-term hiring risk
“The IT Support Specialist resolved issues quickly and proactively. Our team spends less time troubleshooting and more time working.”
Laura McKenzie, Operations Lead, Finwell Group

What an IT Support Specialist can do:

Keep teams productive and systems running smoothly. Here are a few typical tasks, but every role is shaped around your needs.
“The IT Support Specialist resolved issues quickly and proactively. Our team spends less time troubleshooting and more time working.”
Laura McKenzie, Operations Lead, Finwell Group

Provide technical support and troubleshooting for staff

Manage user access, devices and system permissions

Support onboarding and offboarding from a systems perspective

Maintain IT documentation and support processes

Find the right plan for you

Fractional to full-time. 
Always hassle-free hiring.

Choose the model that suits you and scale fast with UK-aligned professionals, no admin headaches, and savings of up to 40% compared to local hires

  • Save up to 40% vs local hires, without compromising on quality.
  • Whether Fractional, full-time or team; you'll have the right people behind you.
  • UK-aligned professionals who fit your time zone, communication style and culture.
  • We handle all HR, payroll, and compliance matters.

FLEX

FLEX

Build a remote team on your terms – from 20 hours a month, managed, supported, and fully flexible.
  • Wide range of support roles.
  • Monthly contract, and scale hours up or down as needed.
  • Dedicated Client Success Manager supporting our partnership.

DIRECT

DIRECT

Full-time remote professionals employed by Outsourcery – you lead the work, we handle payroll, HR, and compliance

  • Any remotable full-time role.
  • Outsourcery is the employer of record in South Africa.
  • Fixed monthly fee includes salary, benefits and support.
  • Save up to 40% vs local hires, without compromising on quality.
  • Whether Fractional, full-time or team; you'll have the right people behind you.
  • UK-aligned professionals who fit your time zone, communication style and culture.
  • We handle all HR, payroll, and compliance matters.

Flex

Build a remote team on your terms – from 20 hours a month, managed, supported, and fully flexible.

Learn more

Direct

Full-time remote professionals employed by Outsourcery – you lead the work, we handle payroll, HR, and compliance

Learn more
  • Professionals aligned with UK time zone, communication style and service expectations.
  • End-to-end hiring support, including search, vetting, onboarding, payroll and compliance.
  • Flexible plans from 20 hours a month to full-time teams.
  • Save up to 40% compared to UK hires.
  • Trusted by 2,000+ UK businesses with 4.9* reviews.

Why work with Outsourcery

Case studies

Real success stories from real clients

“It’s a massive weight off my shoulders. Our Outsourcerer just gets on with it, and everything runs so much smoother now.”
James Carter
Jake Evens,
Founder, Maple & Row
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“Our finance Outsourcerer is a lifesaver. I’m no longer chasing payments or trying to make sense of my bank feeds at midnight.”
Jenny Cooper,
Jenny Cooper,
Founder, Copper & Ivy
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“Our hiring process used to feel messy. Now it’s professional, consistent, and easy to manage across the team.”
Caroline Phillips
Caroline Phillips,
Managing Director, Alpine Concept
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“Our Outsourcerer gave us structure without adding complexity. I trust the process now, and new hires actually know what to expect.”
Joanna Smith,
Founder, Ember & Co
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“Our HR Outsourcerer brought structure and clarity to a part of the business we were just winging. It’s made hiring less stressful for everyone.”
Alicia James
Alicia James,
Operations Manager, GreenHive Studios
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“We’re still a small team, but adding an Ops Coordinator made us feel like a much bigger, more professional business.”
James Thompson
James Thompson,
Director, Elm Street Partners
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“Our Outsourcerer keeps things moving in the background so the rest of us can stay focused on clients.”
Thomas Harper
Thomas Harper,
Partner, Harper & Lane
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“Our Outsourcerer has brought so much calm and clarity to our internal operations. We’re finally ahead of things, not constantly catching up.”
Lisa
Lisa Matthias
Managing Director, Atlas & Bloom
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“We’ve filled roles faster and with less stress. Our Outsourcerer is reliable, organised, and feels like part of the team.”
Raj
Raj Crowster
Head of People, Nova Energy
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“Our Operations Coordinator keeps everything moving. No one’s guessing what’s due or who’s responsible anymore.”
Claire Jones,
Claire Jones,
Head of Product, Pebble & Co
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“Remote teams need structure, and our Outsourcerer gave us exactly that. It’s made our work so much more efficient.”
Nadia Sexton,
Nadia Sexton,
Co-Founder, Wellnest Health
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“Outsourcery’s financial specialist provided the clarity and insights we needed. Their reports and presentations have been invaluable in guiding our strategic decisions.”
Richard Grant,
Richard Grant,
CFO, Global Trade Enterprises
Read more

Reduce downtime and tech frustration

Book a free call to see how an IT Support Specialist can support your growing team.
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