Professional Profile
I started my career as a sales professional and quickly progressed to a managerial position, eventually becoming an entrepreneur and owning my own companies. I am known for my diligence and drive, and I excel in improving operations and ensuring success. My adaptable nature and commitment to excellence have made me a versatile and skilled professional in whatever I do. I enjoy challenges and take pleasure in planning, organising, and structuring. I am always open to learning new skills and implementing automated solutions that reduce overhead costs and promote efficiency.
Skills
Professional Skills
Github
Uizard
Etsy
Pinterest
General Administration & Organisation
Minute Taking
Email Management
Research & Data Capturing
Bookkeeping
HR
Customer Service
Property Management & Administration
Administration & Support Services
Education
Family & Parenting
Property
PR & Communications
Technical Skills
MS Excel
Word
PowerPoint
HubSpot
ClickUp
Xero
ChatGPT
Experience
- Handle fines from different UK boroughs and/or counties quickly and efficiently, preventing surcharges.
- Challenge each PCN by forwarding Drive Simple and client details and attaching required agreements.
- Utilise Excel spreadsheets to manage and track past PCNs.
- Streamline processes by adding changes to an Excel spreadsheet.
- Invoice clients using Chargebee and make payments using the Pleo app with virtual cards.
- Email correspondence with clients.
- Property Management, including handling lease agreements, tenant communications, and property inspections for UK & South African properties.
- CRM management on Hubspot, including organising lists, contact details, and inputting data using ChatGPT.
- Email campaigns, including sending newsletters and managing responses.
- Supporting a client in the property management industry with high-volume messaging and task coordination using ClickUp, enhancing efficiency and workflow automation.
- Developed and refined skills in Xero for financial and accounting tasks.
- Applied Uizard for designing an app-related form builder, improving UI/UX concepts and workflow visualisation.
- Used GitHub for version control and collaboration on projects.
- Assisted in developing a property inspection app - this app is intended to help automate and simplify the inspection workstream and minimise paperwork.
Education
Certificate in Data Management
Outsourcery
Certificate in Payroll VIP
Certificate in Word and Excel
Diploma in South African Sign Language