Professional Profile
I am a focused, meticulous administrative assistant with a degree in Hospitality Management. Having worked in hotels both in South Africa and in the USA, as well as in retail stores, I have gained valuable experience with regards to customer interactions and meeting the expectations of a variety of different personality types.
Skills
Professional Skills
Stripe
Zendesk
TikTok & Pinterest
Arthur Online
General Administration & Organisation
Email & Diary Management
Research & Data Capturing
Documents & Scheduling
Travel Management & Booking
Project Management
Proofreading
Customer Service
Property Management & Administration
Administration & Support Services
Art & Design
Charities & Social Services
Property & Real Estate
Hospitality
Technical Skills
MS Office & G-Suite
Asana & Trello
Xero
Ticketing Platforms
WordPress & Shopify
Slack
Experience
- Customer service.
- Setting up, sending, and following up on invoices.
- Assisting with setting up travel itineraries.
- Creating sales proposals and fact sheets for potential clients.
- Creating tracking systems for tasks.
- Updating and monitoring various sales platforms.
- Issuing and tracking payments.
- Diary and email management.
- Managed 13 rental properties for a client, overseeing rental invoicing, timely rent collection, tenant queries, maintenance coordination, and rental agreements.
- Coordinated new property builds for a property developer by sourcing skilled builders, issuing employment contracts, managing onboarding documents, tracking project timelines, and ensuring team alignment on project goals.
- Experienced with property management systems, including working on the Arthur Online Property Management platform. Responsibilities included managing and updating compliance documentation to ensure all records were current and accurate.
Education
BTech in Hospitality Management
Tshwane University of Technology
Diploma in Hospitality Management
Tshwane University of Technology