Outsourcery
Claire Walker

Claire Walker

Executive Assistant, Operations & Finance Assistant

26+ yrs experience
View working style

Professional Profile

I am a dedicated and detail-oriented Executive Assistant and Operations Manager with over 26 years of experience supporting senior executives and managing complex administrative functions. Proven ability to streamline processes, enhance productivity, and manage relationships across various sectors, including finance and marketing.

Skills

Professional Skills
Bookkeeping & Financial Record-Keeping
Data Accuracy & Reporting
Property Management & Administration
Executive & Diary Management
Email & Diary Management
Communication & Client Relations
Client & Stakeholder Communication
Sales & Customer Service
Query Resolution
Operational & Administrative Support
Operations Management & Efficiency
Workflow Management
Data Entry & Recordkeeping
Project Management
Project & Travel Coordination
Travel Management & Booking
Event Planning
HR & Recruitment
Public Relations
Technical Skills
MS Excel
MS Word
PowerPoint
Google Workspace
Xero
Pastel
Sage
QuickBooks
HubSpot
Zoho
Pipedrive
Salesforce
Maxio
Monday.com
Confluence
Slack
Calendly
Mailchimp
WordPress
ChatGPT
Fixflo

Experience

  • Provide finance and administrative support to UK and German clients, including financial documentation, account administration and client communication.
  • Support European property transactions, working with mortgage brokers and property sales processes.
  • Manage compliance checks, document verification and processing relating to property transactions.
  • Manage key accounts within the financial services sector.
  • Provide bookkeeping and financial administration using Xero and Dext.
  • Work with financial and operational systems including Palantir, TIS and Workday.
  • Manage client enquiries and provide efficient first-line support.
  • Provide high-level executive support to UK and international clients.
  • Manage calendars, inboxes, meetings and travel arrangements.
  • Draft professional correspondence and manage ongoing client communications.
  • Coordinate day-to-day operational and administrative activities.
  • Maintain accurate client records and documentation across CRM and internal systems.
  • Use HubSpot and Zoho to manage client information, workflows and activities.
  • Use internal HR and administrative systems to support business processes.
  • Improve organisational workflows and operational efficiency through CRM and productivity tools.

Education

  • N4 Certificate in Business Administration

    South Peninsula College

What clients say

"Many of you won't see the work she is smashing out behind the scenes, but Claire has slotted into the finance assistant role incredibly. I am so impressed with how quickly you have learnt our systems and policies and are running with them. Thank you Claire!"

Lydia McCallion

Elucidat