Professional Profile
I love working with people and providing a service. I have extensive experience in sales and over the last few years, my role has shifted to a support and administration role which I am really enjoying. I have learnt how to manage people's expectations and deal with problems that might arise with unhappy customers. I am a team player but am happy working independently as well.
Skills
Professional Skills
RingCentral
Facebook
Instagram
General Administration & Organisation
Email & Diary Management
Research & Data Capturing
Customer Service
Lead Pospecting & Networking
Sales & Cold Calling
Proofreading
Property Client Registration
Architecture & Construction
Customer Service & Sales
Fashion & Beauty
FMCG, Retail & Consumer Goods
Furniture & Interiors
Property
Technical Skills
MS Word, Excel & PowerPoint
Trello
Slack
Canva
Pipedrive
Experience
- Conduct data capturing.
- Manage the back-end in-house system for efficient workflow.
- Utilising Pipedrive (CRM) and Ring Central to conduct sales calls and maintain customer relationships.
- Manage calendars for appointments and meetings.
- Handle email correspondence and manage email accounts.
- Schedule appointments.
- Provide administrative support to management.
- Work on Trello, managing cards and workflow for three sales consultants.
Education
National Higher Certificate in Commercial Administration
Port Elizabeth Technikon