Operations & Finance
Surbon Consulting built its business support with Outsourcery
What began as personal support for the director has grown into dedicated business support spanning research, documents and expenses, in a relationship now approaching ten years.
The challenge
Running business development and sustainability consulting across the UK and Middle East means constant, detail-heavy admin, expenses to track, documents to reformat to exacting tender standards, research to run down, on top of the work that actually wins business. For Surbon Consulting, hiring a full-time local assistant for work that ebbed and flowed with the tender pipeline was neither practical nor cost-effective.
The solution
Surbon Consulting partnered with Outsourcery in 2017, starting with an Outsourcerer supporting day-to-day personal tasks. As the business grew, the role evolved with it, a second Outsourcerer took over, shifting focus to more formal, business-critical work: research, tender documents and expense management.
The results
Nearly a decade on, Surbon Consulting still runs on Outsourcery support, freeing the director to focus on winning new business, meeting deadlines and building the business's presence at industry events. The relationship has flexed with the business rather than locking it into a fixed local hire.
